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Customer Service Representative - Hiring Now! Starting at $20/Hr! 821502

Portland, ME 04103

Posted: 02/27/2025 Job Category: Legal Job Number: 821502 Pay Rate: $20.00 per hour

Job Description


Job Title: Customer Service Representative 
Pay: $20/Hr. 
Hours: Monday to Friday, 8:30 AM to 5:15 PM, 45-minute break
Start Date: ASAP

Looking for a long-term career at a well-known Personal Injury Law Firm? We are seeking a Customer Service Representative. This is a Temp to Hire position that offers a great opportunity to contribute to the success of a reputable law firm while growing your career.This is a Temp to Hire position located in Portland, ME.

As a Customer Service Representative, you will be responsible for:

  • Answering and initiating phone calls with new case callers, existing clients, and business affiliates.

  • Conducting fact-finding interview calls with potential new clients.

  • Performing detailed record-keeping and follow-up tasks.

  • Working closely with and supporting various attorneys.

  • Providing ongoing, top-notch customer and client support.

  • Preparing letters and email correspondence.

  • Assisting with administrative tasks to support the firm’s Intake Department and Operations Team.


The ideal candidate for this role will have:

  • A positive, upbeat demeanor and a professional attitude.

  • Strong organizational skills and attention to detail.

  • Excellent verbal and written communication skills.

  • The ability to work independently and collaboratively with others.

  • A high level of comfort with office tools and technology.

  • The ability to prioritize tasks and manage shifting deadlines effectively.

  • Previous experience in customer service, reception, sales, or telephone marketing.

  • Bilingual abilities (Spanish/English) are a plus.


Benefits 

  • Enjoy affordable health and prescription coverage with no waiting period

  • Benefits offered by the employer once hired permanently

  • Ask us about our Referral Bonus Program to earn extra cash
     

Ready to take the next step? Apply now for this Customer Service Representative role in Portland—or contact us to learn more!

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Equal Opportunity Employer:
Bonney provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Bonney will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Portland, ME

Discover exciting job opportunities in the vibrant Portland, Maine area! Known for its picturesque coastal charm, bustling Old Port district, and thriving arts scene, Portland is a city brimming with career possibilities and growth potential. From the renowned Portland Museum of Art to the eclectic array of seafood eateries along Commercial Street, there's no shortage of charm and culture to explore. Home to the Portland Symphony Orchestra, Portland Stage Company, and iconic Hadlock Field where fans cheer for the Portland Sea Dogs, this region offers a perfect blend of work and play. Dive into our job listings today and consider kickstarting your career in this enchanting city by the sea.