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Customer Service Representative 833089

Auburn, ME 04210

Posted: 01/14/2026 Job Category: Office Clerical and Administration Job Number: 833089 Pay Rate: $25.00 per hour

Job Description


Join Our Team as a Customer Service Representative in Auburn, ME! – Urgently hiring Customer Service Representative in Auburn!

Job Title: Customer Service Representative
Pay: $25.00 per hour
Hours: Monday–Friday, 8:00 AM – 4:30 PM
Start Date: ASAP

Looking for a hands-on role in a supportive environment where your contributions make a genuine difference? Join our dedicated team at an employee-owned company, serving as a Customer Service Representative in Auburn, ME, and play a vital role in creating great experiences for our customers every day. As a Customer Service Representative, you’ll be the friendly face and voice of our company, actively engaging with customers and ensuring their needs are met promptly and accurately.

You’ll work closely with the front office team to drive exceptional service and maintain smooth operations.

What You’ll Do:
As a Customer Service Representative, you will be responsible for:
  • Answering phones, prioritizing immediate responses to customer inquiries.
  • Greeting and assisting walk-in customers with professionalism and warmth.
  • Determining if callers are existing or new customers, adding them to the system as needed.
  • Gathering customer needs and documenting requests accurately in our system.
  • Routing calls to the appropriate departments.
  • Communicating effectively with walk-in customers using a slider window for inquiries.
  • Maintaining accurate and detailed data entry throughout your daily tasks.

What You’ll Bring:
The ideal candidate for this role will have:
  • A high school diploma or equivalent
  • Strong attention to detail and a commitment to delivering outstanding customer service.
  • Excellent communication skills for both phone and face-to-face interactions.
  • A professional demeanor with a self-directed approach to staying productive during downtime.

Why Join Us in Auburn?
  • Enjoy flexible hours within a supportive team culture that values your contributions.
  • Benefit from competitive pay and comprehensive health insurance coverage from day one.
  • Be part of an employee-owned company with a clear path for career growth and development, with the potential to transition into an HR support role.
  • Participate in our ESOP program with an opportunity to buy into ownership after three years.
  • Earn paid time off starting at 40 hours in your first year and increasing to 80 hours in your second year, along with 8.5 paid holidays after 3 months.

Location & Schedule:
This position is on-site in Auburn, ME, and offers a consistent Monday to Friday schedule from 8:00 AM to 4:30 PM.

Ready to Take the Next Step?
If you’re ready to start a rewarding career as a Customer Service Representative in Auburn, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now!

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Protect Yourself from Job Scams
We’ve seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information—such as your Social Security number or banking details—outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.

All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don’t engage. Learn how to spot job scams and protect yourself here.

Equal Opportunity Employer:
Bonney provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Bonney will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Auburn, ME

Ready to embark on a career adventure in the charming Auburn, Maine area? Explore our job listings in this vibrant region that offers a perfect blend of picturesque landscapes, outdoor recreation, and a thriving arts scene. Nestled near the Androscoggin River and within close proximity to the stunning Auburn Riverwalk, this area boasts an array of captivating landmarks such as the Great Falls Balloon Festival and the Bates College Museum of Art. With its rich history, delectable seafood cuisine, and close-knit community vibe, Auburn, ME provides the ideal backdrop for professional growth and a fulfilling lifestyle. Don't miss out on the opportunity to join this dynamic community and discover all that this unique region has to offer!